Crescent City Connection
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New Orleans Visitor FAQS

Where's the best shopping? What does New Orleans offer to LGBT travelers? Read more of our FAQS.

How can I experience New Orleans' cultural celebrations and festivals this season? 

When visiting New Orleans, you can find something magical and unforgettable every day. Whether it's an opportunity to sample our exceptional cuisine, to learn about our rich cultural heritage or a music festival you seek, New Orleans has something for everyone.

Nueva Orleans es conocida por su calendario de festivales, lleno de celebraciones de comida, música y la cultura única de la ciudad. Comenzando con Mardi Gras y terminando con la Navidad al estilo de Nueva Orleans y la víspera de Año Nuevo, nuestro año calendario tiene un festival para todos. Y en una ciudad a la que le encanta la fiesta, muchos de nuestros festivales y celebraciones culturales están registrando niveles de asistencia récord. En 2014, el French Quarter Festival contó con más de 732.000 asistentes en un período de cuatro días y el New Orleans Jazz and Heritage Festival acogió a más de 430.000 personas, su nivel de asistencia más alto desde 2003. Desde Cajun y Zydeco hasta ostras, poboys y carnaval, te invitamos a experimentar nuestra temporada de festivales única en su tipo.

Haga clic aquí para ver la variedad de festivales y más ejemplos de diversión que esperan en Nueva Orleans durante todo el año.

I have not visited New Orleans in a few years. What can I expect? 

During your trip to New Orleans you'll have the opportunity to indulge in world-famous cuisine, savor specialty cocktails and dance the night away to some of the best live music in the world. Our laid back, friendly culture inspires guests to relax, kick up their heels and live it up.

The city is experiencing millions of dollars in hotel renovations and upgrades, there are more than 1,400 restaurants to choose from with new eateries popping up all the time and a variety of attractions to enjoy as well. The city balances a love for tradition with the energy of innovation, resulting in an eclectic vibe found no where else.

So prepare to let the stress of your 9-to-5 melt away. There are meals to be eaten, toasts to be made and new friends just around the corner.

How many visitors have been to New Orleans recently? 

Nueva Orleans recibió a 18.51 millones de visitantes en 2018. Estos visitantes gastaron un total de $ 9.1 mil millones, ¡el mayor gasto de visitantes en la historia de la ciudad!

What are my hotel choices? 

Hay 142 hoteles y más de 26,000 habitaciones en el centro de la ciudad, con 307 hoteles que abarcan más de 41,000 habitaciones en el área metropolitana al 10 de enero de 2020, incluidos pequeños tesoros boutique en el Barrio Francés, encantadoras propiedades de alojamiento y desayuno, importantes torres del hotel en el centro y más.

What are my restaurant choices? 

Desde cenas elegantes hasta po-boys de $ 7, nuestra comida es única y asequible. Eche un vistazo a algunos de nuestros restaurantes, donde a menudo encontrará chefs de renombre mundial cocinando en la cocina. Nuestra ciudad es el hogar de héroes culinarios reconocidos internacionalmente, a quienes tanto los lugareños como los visitantes alientan a experimentar en la cocina y servir algunos de los platos más exclusivos y creativos del mundo que siempre se sazonan a la perfección.

What are my options for shopping?

 Las compras en Nueva Orleans, desde el Barrio Francés hasta Uptown hasta Magazine Street, ofrecen una variedad de opciones de venta minorista. Las opciones incluyen The Shops at Canal Place, Saks Fifth Avenue, The Shops at Jackson Brewery, The Outlet Collection en Riverwalk, así como cientos de boutiques, galerías de arte y tiendas de antigüedades a lo largo de las calles Magazine y Royal y en otros lugares de la ciudad. Las compras libres de impuestos ofrecen a los visitantes internacionales aún más razones para experimentar Nueva Orleans. Para obtener más información sobre las compras libres de impuestos en Luisiana, visite www.louisianataxfree.com .

What type of events does New Orleans offer sports enthusiasts? 

New Orleans' line-up of sporting events and sports venues are sure to live up to every fan's expectations. The city is home to several sports teams showcasing premier events in football, basketball, soccer and rugby including the Saints, Pelicans, Jesters and the NOLA Gold Rugby Team. The state of Louisiana, known as the "Sportsman's Paradise," is also renowned for its fishing and hunting hot spots.

El Mercedes-Benz Superdome completó una renovación de $ 85 millones; parte de una renovación general de $ 336 millones que comenzó en 2006. Las mejoras importantes y clave incluyen una expansión de 50 pies de la explanada del Nivel Plaza, 135 nuevos baños para mujeres adicionales, puntos de venta de concesión adicionales en el Nivel Plaza, 3,100 asientos adicionales del Nivel Plaza, 186 monitores de vestíbulo digitales y dos nuevos salones premium bunker club. El 4 de octubre de 2011, el gobernador Bobby Jindal se unió al propietario de los Saints, Tom Benson, y a representantes clave de Mercedes-Benz USA para anunciar un acuerdo de 10 años alcanzado entre los NFL Saints y Mercedes-Benz USA para nombrar el Superdome de Luisiana como el "Superdome de Mercedes-Benz". . " 

FESTIVAL PLAZA - CHAMPIONS SQUARE
In one of the most innovative downtown developments in recent years, the pedestrian mall adjacent to the Superdome has been redeveloped into a 53,000 sq. foot sports and entertainment plaza with digital capabilities, food & beverage service and performance space. It is a popular gathering place for fans to congregate and get pumped up for the many events at the Dome and Smoothie King Center. This revitalization of a high profile area on the Poydras Street corridor creates one of the most "happening" places in a city that loves to have a good time. Club XLIV located just off the Square is an exclusive, posh venue to prepare for the game and is available for rental for private events.

NEW PRIVATE BOX SUITES
The total number of luxury suites in the Superdome is 153.

NEW SIDELINE SEATING
The sideline seating on the Plaza Level will be completely revamped, moving patrons closer to the action, with improved sightlines. The new seating units will add approximately 3,100 prime seats up close to the team benches.

REDESIGNED PLAZA LEVEL CONCOURSE
The Dome's Plaza Level concourse has been expanded and includes additional food service areas, specialty stands and restrooms. The new concourse also has all-new flooring, lighting, murals, color scheme and signage.

NEW PREMIUM GROUND LEVEL CLUB LOUNGES
Located below the reconfigured Plaza Level stands, the new premium clubs feature private entry directly from the parking garage, an upscale environment for private events, and high-end amenities including a fixed bar, lounge & table seating, television monitors and restrooms.

NEW LOOK OUTSIDE
Estos nuevos y emocionantes cambios no se limitan al interior del Superdome. El monumento más famoso de Luisiana se equipó recientemente con un nuevo aspecto brillante en el exterior. Los 400,000 pies cuadrados de aluminio anodizado en las paredes exteriores fueron reemplazados, lo que le dio al edificio fotogénico un aspecto atrevido y bronceado desde todos los ángulos. Un nuevo sistema de iluminación LED dinámico reemplazó las antiguas "luces de lavado" e ilumina el exterior del Superdome. Este sistema de eficiencia energética permitirá patrones de iluminación y color ilimitados que se pueden personalizar específicamente para cada evento.

What are my options for LGBTQ travelers? 

New Orleans is well-known for its vibrant LGBTQ scene. There are over two dozen TAG approved hotels throughout the city several stellar LGBTQ clubs or bars. Visitors can enjoy amazing shopping in the French Quarter, on Magazine Street or at The Shops at Canal Place, or enjoy the New Orleans weather at one of the many LGBTQ friendly pools. Plan your trip around one of the city’s gay celebrations such as the Gay Easter Parade, Saints and Sinners Literary Festival or Southern Decadence Festival, known as the “Gay Mardi Gras” which takes place every Labor Day Weekend and draws over 100,000 visitors to the city each year. For more information on the New Orleans LGBTQ scene, check out our Everyone's Welcome Here page.

What are my options for attractions and museums? 

New Orleans is home to attractions and museums that speak to the city's unique culture as well as general attractions sure to please any visitor. Examples include: plantation homes, riverboat cruises, tours, Café Du Monde, African American Museum, Louisiana State Museums, The New Orleans Historic Collection, Ogden Museum of Southern Art, Audubon Zoo, Harrah's Casino and its entertainment-filled Fulton Street Promenade, New Orleans Museum of Art, Bestoff Sculpture Garden, City Park, the Botanical Gardens, Fair Grounds Race Course and Slots, Contemporary Arts Center, Louisiana Children's Museum in City Park, Louisiana Philharmonic Orchestra, the New Orleans Ballet, Audubon Insectarium, The Southern Food and Beverage Museum, Museum of the American Cocktail, The Sazerac House, The Audubon Aquarium of the Americas, Blaine Kern's Mardi Gras World and the National WWII Museum. For a full list of attractions in New Orleans, check out our Attractions Section.

What's the best way to get to New Orleans? 

¡Hay muchos vuelos a Nueva Orleans! Las aerolíneas que operan desde el Aeropuerto Internacional Louis Armstrong incluyen: Air Canada, AirTransat, Alaska Airlines, American Airlines, British Airways, Condor, Copa, Delta, Frontier Airlines, JetBlue Airways, PeoplExpress, Southwest, Spirit, United, US Airways y VacationExpress.

The brand new MSY opened in Fall 2019 with a number of enhancements and features geared towards making travel quicker, safer and more enjoyable from arrival to departure. The $1 billion project includes in-line baggage screening, a consolidated security checkpoint to three concourses and 35 gates, a 2,200-car parking garage and more concessions options located down the center of aisle. Also, enjoy live entertainment while you wait for your flight.

The new facility is expected to increase the airport’s economic impact by approximately 20% in the next five years and will support 64,000 jobs and $6.4 billion in local spending.

16 airlines offer flights to 55 non-stop destinations in the United States and seven International destinations (seasonally), including Canada, Jamaica, Honduras, Mexico, Panama, The United Kingdom and Germany.

What are my options for ride-sharing, taxis, buses, airport shuttles and streetcars? 

There are more than 1,200 taxis available on New Orleans' streets and at major hotels. Taxi rates are $3.50 plus $.30 per one-eighth mile thereafter. There is also an additional charge of $1.00 per passenger after the first passenger.

During peak visitor times (including Mardi Gras and Jazz Fest) taxi rates are $7 per person or the meter rate, whichever is greater. A fixed rate of $36 (one to two people) is charged from the airport to most areas of New Orleans. For parties of more than two, the fare is $15 per person.

RTA services are $1.25, including bus transportation and the streetcar. Thirty-three bus and streetcar lines are running daily. Bus service allows transportation throughout the city's major corridor, extending from the Faubourg Marigny to Riverbend.

Airport Shuttle, Inc. is the official ground transportation for Louis Armstrong International Airport, with service to and from New Orleans' hotels and other designated locations. Fare is $24 per person one way and a discounted $44 per person round trip is now available.

Ride-shares Uber and Lyft both operate in New Orleans. There are also designated pickup spots at the airport. Find out more about Ride-Shares in New Orleans here.

Does Amtrak service New Orleans? 

Yes, the City of New Orleans train is running to Memphis and Chicago, while the Crescent runs to Atlanta, Charlotte, Washington D.C., Philadelphia and New York. The Sunset Limited runs to Houston, San Antonio, El Paso, Tucson and Los Angeles.

What are my options for cruises? 

Norwegian, Carnival, Royal Caribbean, Disney, and American Cruise Lines are currently sailing from New Orleans.

New Orleans is the perfect destination from which to set sail. We offer valuable pre and post cruise deals. And as a compact, walkable city filled with countless festivals and cultural attractions - many of them free - New Orleans makes for an affordable and unforgettable part of your vacation. Learn more about cruising from New Orleans here.

What's new at the Convention Center? 

The New Orleans Ernest N. Morial Convention Center (MCCNO), with 1.1 million-square-feet of contiguous meeting space, more than 140 different meetings spaces, two exquisite ballrooms and customizable auditorium space, is the sixth largest and one of the most technologically advanced convention facilities in the country. With the recent $52 million renovation, the facility added a 60,000-square-foot column-free ballroom dubbed “The Great Hall” in reference to the Convention Center’s first use as the Great Hall of the 1984 World’s Fair. The Great Hall has four divisible sections and 25,000 square-feet of pre-function space. Architectural redesigns include a large outdoor pedestrian plaza, interior and exterior balconies, and utilizes energy-efficient LED lighting that can be customized to nearly any desired color combination. The grand entrance on Julia Street overlooks a high-definition, customizable video display board welcoming each guest.

MCCNO se está embarcando ahora en una nueva y ambiciosa empresa que revitalizará la ribera de la ciudad. El plan revitalizará el área y contribuirá al crecimiento continuo de la ciudad. Este proyecto, ubicado en 47 acres río arriba del Centro, requiere nuevos componentes comerciales, residenciales y de entretenimiento que esencialmente crean el vecindario más nuevo en esta icónica ciudad de 300 años. Obtenga más información y explore las instalaciones haciendo clic aquí .

¿Qué están haciendo New Orleans & Company y la ciudad de New Orleans para ser amigables con el medio ambiente? 

Llámelo verde, llámelo sostenibilidad, pero ser conocedor del medio ambiente no es una tendencia. Es una práctica comercial importante que llegó para quedarse. Es por eso que Nueva Orleans es uno de los muchos destinos que trabajan para ser más respetuosos con el medio ambiente.

¡Nueva Orleans se complace en anunciar que ahora ofrecemos bicitaxis como medio de transporte alternativo! Empresas como Need a Ride pueden proporcionar transporte a barrios como el Barrio Francés, Marigny, el centro y el distrito de Warehouse.

Second Line Stages, los primeros escenarios ecológicos independientes en los Estados Unidos, ha abierto sus puertas en el Lower Garden District de Nueva Orleans. El proyecto de $ 32 millones construye los escenarios del estudio según los estándares exactos de la industria cinematográfica y para cumplir con la Certificación LEED Silver del Consejo de Construcción Ecológica de EE. UU.

Incluso Mardi Gras se ha vuelto verde. Kern Studios, el mayor productor de carrozas de Carnaval, comenzó a reducir el impacto en el medio ambiente utilizando biodiésel en los tractores que arrastran carrozas a lo largo de las rutas del desfile y también reutiliza varias de sus carrozas para múltiples desfiles de Mardi Gras. El Krewe of Rex está utilizando una cuerda biodegradable en sus cuentas especiales de Mardi Gras, evitando que las cuentas cuelguen de los árboles durante períodos de tiempo prolongados.

Añadiendo a una sección de prácticas amigables con el medio ambiente, Nueva Orleans está incorporando prácticas ecológicas en sus famosos festivales. El 5 de septiembre de 2009, el Proyecto 30-90, el primer festival de música totalmente verde de la ciudad, contó con la participación de varios músicos locales para apoyar la iniciativa.

Además, Hotard, uno de los principales proveedores de transporte en autobús de la zona, se cambió a una flota más ecológica. La compañía ha comenzado a introducir nuevos modelos de autocares que reducen el material particulado, el humo negro, en un 90 por ciento. La compañía está investigando formas adicionales de volverse ecológicas, incluido el uso de combustible biodiésel.

Airport Shuttle New Orleans , el proveedor oficial de transporte del aeropuerto para el Aeropuerto Internacional Louis Armstrong de Nueva Orleans , se está volviendo ecológico con vehículos híbridos de propano de combustión limpia totalmente nuevos. El propano se está utilizando ahora en todos los vehículos de Airport Shuttle, gracias a una nueva tecnología que permitió la conversión de motores existentes en un híbrido de propano.

Como parte de su dedicación al servicio del público, la Autoridad de Tránsito Regional compra equipos ecológicos y adopta iniciativas y programas que ayudan a reducir su impacto ambiental en nuestra ciudad, nuestra región y nuestro planeta. 

Is New Orleans a safe place for visitors? 

Yes. No other city in the world manages special events, crowd control and visitor safety as well as New Orleans.

New Orleans welcomes more than nine million visitors per year and celebrates like nowhere else with world class gatherings such as Mardi Gras and dozens of annual festivals and prestigious sporting events. The world's most prominent corporations and associations select New Orleans for conferences and business events ranging from a 10-person corporate board meeting to large association city-wide conventions with tens of thousands of attendees from around the world. 

Visitor Safety

As with any destination, we recommend that vacationers and convention attendees practice common sense and do not wander into deserted, non-tourist areas of the city. 

New Orleans & Company (formerly the NOCVB) and its tourism partners maintain great relationships with the New Orleans Police Department (NOPD). The NOPD's senior leadership team is happy to meet with New Orleans & Company customers about their specific groups. In addition, New Orleans & Company informs the top leadership of the NOPD of the complete convention and visitor schedule so they may provide customized coverage in areas where specific events are occurring. 

The NOPD has implemented a new "Special Events Deployment Plan."  This plan essentially blankets the hospitality area (the French Quarter, Canal Street, the Marigny and Treme neighborhoods) with nearly twice the number of NOPD officers, dressed in new fluorescent vests, during major event weekends.  

Visitors to New Orleans can expect:

  • Police patrol on foot as well as Vespa scooters, golf carts, motorcycles and Segways throughout the French Quarter with special attention to Bourbon Street, Royal Street, Chartres Street, Jackson Square and parks. 

  • Police patrol of Convention Center Boulevard via patrol cars, Vespa scooters, Polaris carts and Segways.  

  • Mounted officers on horseback every night.  

  • Portable light boxes on major cross streets such as Canal, Iberville, St. Louis and St. Peter.  

  • Sky Watch towers to increase visibility, observation and police presence during special events.  

  • The permanent staffing of tourist areas is also routinely augmented by the assignment of Reserve NOPD Officers who are assigned on night shifts and weekends.  

New Orleans' popular tourist areas are among the most safe and walkable places for visitors of any city in America. 

Crime exists in all major cities. In New Orleans, the vast majority of violent crime is targeted criminal-on-criminal drug and retaliation acts which occur in inner-city neighborhoods. As with any destination, we recommend that vacationers and convention attendees practice common sense and do not wander into deserted, non-tourist areas of the city. 

How is New Orleans & Company prepared for hurricane season? 

The New Orleans & Company Tourism Crisis Management Plan, along with diligent and thorough preparation with an emphasis on safety, will assist visitors in responding appropriately to emergencies. 
The City of New Orleans and State of Louisiana have implemented a unified emergency communications plan to ensure the timely flow of information across the region in emergency situations. A comprehensive and effective city-wide emergency communications plan for the Greater New Orleans tourism industry has been developed for visitors.

Today, New Orleans is proud to not only be the nation's leader in fun, food, music and major cultural and sporting events, but now to be the most sophisticated destination in the world in all levels of emergency planning, execution and visitor management.

Following Hurricanes Katrina and Rita in 2005, the U.S. Army Corps of Engineers was authorized and funded to design and construct the Hurricane and Storm Damage Risk Reduction System for southeast Louisiana.

The Corps has strengthened and improved virtually all of the levees, floodwalls, pump stations and surge barriers that form the 133-mile Greater New Orleans perimeter system. The system that is in place now is stronger and more resilient than it has ever been in the area's history and is capable of defending against a 100-year level storm.

For more detailed information on the Greater New Orleans Hurricane & Storm Damage Risk Reduction System, please visit: http://www.mvn.usace.army.mil/Missions/HSDRRS/RiskReductionPlan.aspx

Or watch a computer-generated video with an aerial "flyover" view of the entire system and improvement efforts: http://www.mvn.usace.army.mil/Media/Videos.aspx

Inner Harbor Navigation Canal (IHNC) Surge Barrier:

  • Largest surge barrier wall in the world
  • The Corps' largest-ever Design-Build construction contract
  • Includes a concrete pile-supported wall across the Gulf Intracoastal Waterway to the Mississippi River Gulf Outlet, more than one and a half miles long, and three navigable gated structures
  • Provides flood risk reduction to the Ninth Ward, Gentilly, New Orleans East, Orleans Metro, and St. Bernard Parish.

Gulf Intracoastal Waterway-West Closure Complex (GIWW-WCC):

  • Largest sector gate in nation and largest drainage pump station in world for removal of rainwater when structure is closed during storm events
  • Reduces risk for west bank portions of Jefferson, Orleans and Plaquemines parishes by removing over 25 miles of levees, floodwalls, gates and pumping stations along Harvey and Algiers Canals from exposure to storm surge

What are my options should I need medical care while visiting? 

Hospitals and urgent care facilities include:

What is the population of New Orleans?

Según estimaciones de la Oficina del Censo de 2010, la población de Nueva Orleans está compuesta por aproximadamente 343,829 residentes. Jefferson Parish, adyacente a Nueva Orleans y una parte del área metropolitana, alberga a 432,552 residentes según los datos del censo de 2010. La industria hotelera de Nueva Orleans es el empleador más grande de la ciudad con una fuerza laboral de 80.000 personas.